Mobile Deposit FAQs

How should I endorse the check?

If the back of the check is not properly endorsed we reserve the right to reject the check for deposit. The endorsement should include the payee's signature (your endorsement) and the words "For Mobile Deposit Only FBT".

What should I do with my paper check?

Please securely store your check for 5-14 business days. After that timeframe, destroy the paper check. This will allow sufficient time in case the original check is required for any reason.

What types of checks can I deposit?

You can deposit original checks payable in U.S. dollars and drawn at any U.S. bank, including personal, business, and government checks. The checks must be payable to and endorsed by the account holder.

What types of checks are NOT eligible for deposit?

International checks, 2 party checks, U.S. savings bonds, U.S. postal money orders, remotely created checks (whether in paper form or electronically created), convenience checks (checks drawn against a line of credit), and cash.

How many checks can I include in one deposit? Can multiple deposits be submitted the same day?

One check equals one deposit. Mobile Deposit does not limit the number of checks that can be submitted in one day.

Why am I unable to deposit my check?

Here are a few common errors that may cause your check to be rejected for mobile deposit.

  • Folded or torn corners
  • Front image is not legible
  • Back of check is not endorsed properly
  • Amounts not matching
  • Routing and account numbers are unclear
  • No camera on the device
  • Image is too dark

Can I view past mobile deposits?

You are able to view mobile deposits made during the previous 45 days, including the check images.