Protecting your privacy is important to First Bank and Trust Company and our employees. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for collection, use, retention, and security of nonpublic personal information. We do reserve the right to change this policy at any time by posting a new privacy notice.
Web Logs & Cookies
Our website utilizes a variety of technologies (such as cookies) to collect, store, and aggregate certain basic information whenever a user browses our website. We collect information on what pages have been accessed and certain technical information regarding your computer and operating systems, such as your Internet protocol address, domain name, and browser, etc. Any information we collect is used to monitor and improve the content of our website to better serve our customers. We do not attempt to identify individual users.
Our website is directed to a general audience. We do not knowingly market credit products to children under the age of 18, nor do we solicit personal information from children.
Our Security Procedures
We also take steps to maintain appropriate security standards and procedures regarding unauthorized access to customer information. We restrict access to your personal and account information to those employees who need to know that information to provide products or services to you. We update and test our systems to improve the protection of customer information and to maintain its integrity. We maintain physical, electronic, and procedural safeguards that are governed by federal standards.
First Bank and Trust Company is committed to protecting your privacy and security. We will never initiate a request for sensitive information, such as a Social Security number, account number, or PIN number from you via e-mail. We strongly suggest that you do NOT share this information or any other sensitive information with anyone else at any time.
ONLINE BANKING SAFEGUARDS
Here are some safeguards we have in place to protect against security breaches in our online banking environment:
Access ID and Password
Our system is designed to limit account access to only those possessing the Access ID and Password associated with the account(s).
We have encryption technology in place that provides protection of data in transit from your computer and ours. A secure website address will begin with https:// (the “s” signifies secure). The “closed lock” icon will also indicate whether a communication session is encrypted.
Our computer systems include “firewalls” designed to protect against unauthorized access to our systems. We periodically monitor these safeguards to protect your privacy and security.
Our online banking system is designed to log you off automatically after 20 minutes of inactivity.
Account Number Protection
While logged on to the online banking product, only the last 4 digits of your account number(s) will be visible. This safeguard protects against other people seeing your full account number.